An employee who uses threatening behaviors to dominate a conflict with another employee is exhibiting:

• A. passive behaviour
• B. emotional intelligence
• C. personal rationalization
• D. aggressive behaviour

Answer: (D)

Threatening behavior used to dominate a conflict is aggression. Aggressive behavior involves using intimidation or force to control others and push your will onto the situation, often at the expense of others’ rights or safety. That’s why this scenario fits aggression.

Passive behavior would be avoidance or submission, not attempts to dominate. Emotional intelligence would show through constructive communication and self-control, not threats. Personal rationalization is about justifying actions with excuses rather than exerting control through intimidation. In a fire department context, recognizing and addressing aggressive behavior is important because it can threaten safety and teamwork, so addressing it helps maintain a professional and safe work environment.