Company officers should remember that memos may be considered:

• A. Public records
• B. Training documents
• C. Polices or procedures
• D. Verbal communications

Answer: (A)

Memos are official written communications that document decisions, directives, and actions within the department. Because they capture official information created in the course of duty, they may be considered public records and could be subject to retention requirements and public disclosure laws. This means a memo can become part of the agency’s official file and potentially be requested under public records acts.

Training documents and policies or procedures are typically separate formal documents, not simply written communications like memos, and verbal communications are, by nature, not written records.