Company officers who want their units to work more efficiently and effectively should:

• A. Clearly communicate goals and objectives and provide periodic progress reports and feedback
• B. Hastily communicate goals and objectives and provide minimal supervision
• C. Publicly question or criticize policies or orders that they believe to be unfair
• D. Consistently adhere to and support a set of moral, ethical, and social values

Answer: (A)

Clear communication of goals and objectives, with regular progress reports and feedback, gives the team a clear destination and a way to track how well they’re advancing toward it. When a company officer spell-outs what needs to be achieved and keeps the crew updated on how they’re doing, everyone understands priorities, roles, and deadlines. This alignment reduces confusion, supports coordinated action, and creates accountability. The ongoing feedback helps identify what’s working and what needs adjustment, enabling timely corrections that boost both efficiency and effectiveness in operations and training. While maintaining strong ethical values is important, it alone doesn’t directly drive the day-to-day clarity and performance improvements that come from clear goals and continuous feedback.