Which document outlines the duties and performance expectations for a company officer?

• A. Public relations plan
• B. Job performance requirements (JPR)
• C. Training manual
• D. Incident reports

Answer: (B)

Duties and performance expectations for a company officer are defined by the job performance requirements. JPRs translate the officer’s responsibilities into specific, observable tasks and the criteria by which performance is judged. They cover leadership and supervision, incident management, safety, communication, and decision making, providing a clear framework for what the officer must do and how well to do it. In NFPA 1021, these requirements guide training plans, performance appraisals, and progression from Fire Officer I upward, ensuring consistency and accountability across the organization.

A public relations plan focuses on external messaging rather than job duties or how performance is measured. A training manual describes how to perform skills, not the criteria used to evaluate performance. Incident reports are records of events, not benchmarks for the officer’s responsibilities.