Which of the following statements places the correct emphasis on conflict resolution strategy that separates people from problems?

• A. focusing on the individuals' feelings
• B. letting the strongest party decide the outcome
• C. separating the individuals from the issues and focusing on common interests
• D. delaying resolution until outside forces intervene

Answer: (C)

Separating people from the problem means addressing the issue itself while treating the individuals involved with respect, so emotions and personalities don’t derail the discussion. The goal is to identify the real interests behind positions and work toward solutions that satisfy those interests for everyone. This approach keeps the relationship intact and makes the agreement more durable because both sides feel heard and are focused on a joint outcome rather than winning an argument.

The best statement captures this: it separates individuals from issues and concentrates on common interests. A focus on feelings alone can keep the discussion centered on emotions rather than resolving the root problem. Letting the strongest party decide is unfair and undermines collaborative problem solving. Delaying resolution is passive and does not move the issue forward toward a constructive solution.